It is important for any company to have the ability to pass information about themselves and their products to their customers and this was something that was of upmost importance to Sharps Bedrooms. They have a massive range of products and ideas that they wanted to try to convey to their customers however their floor space in their showrooms usually constrained them to only a portion of their total offering, so they contacted DuMo Studios for help.

 

After consultation, we decided that the best solution to their requirements was to create an interactive catalogue. This application was designed around the idea of touch screen kiosks, that would be freestanding and installed in some of their flagship stores throughout the country.

 

Customers would come into the store and be invited to interact with the kiosk, should there not be a free member of staff or just to give an idea of the other products and ranges that may not be on show in that branch.

 

Due to the technology and sometimes lack of knowledge of customers, we needed to create a vibrant application that was touch friendly to all ages and very obvious as to the process of using the programme. So the solution gives you very distinct and simple instructions, firstly explaining what the unit does and secondly what information you can gather. The application is picture based, allowing you to look through all the ranges and the individual parts they are made from in great detail.

 

This solution not only helps customers that may be waiting to be served by a member of staff, but also frees up the time of the staff for customers that want to order goods, therefore improving the sales process and resulting in a higher volume of sales. Sharps are so impressed with the solution, they are now rolling out the project nationwide, to all of their UK based branches.